E-tolls: successive fines are easy to avoid

The number of carriers using the fine alert and low balance warning services offered by the National Toll Payment Services Plc. free of charge is on the rise. These two functions largely contribute to the correct use of on-board units and enable road users to avoid successive fines. In view of the modification of the rules of the imposition of fines for unauthorized road use as of 12 November 2017, their importance is expected to increase.

Route tickets now also available in Bulgarian, Serbian and Slovenian

Three languages have been added to the list of languages in which the services of ‘kiosks’, i.e. the route planning devices located at the points of sale of the pay-as-you-go electronic toll charging system (HU-GO) are available. The National Toll Payment Services Plc. has opted for the addition of new languages to the existing package based on the toll declaration statistics of foreign road users. For years, Bulgarian, Serbian and Slovenian hauliers have represented a high ratio of route ticket buyers.

New customer-friendly improvements in the e-toll service system

Two important changes are being implemented by NTPS Plc. in connection with the HU-GO pay-as-you-go electronic toll collection system. The minimum value for low-balance warnings is changed to HUF 6,000 across the board in order to reduce the number of fines. Moreover, registered users will now be able to assign a phone number to each vehicle in order to enable the driver of the vehicle to be notified in the case of a failure of the on-board unit or any other technical defect.

NPTS started the operation of the database of invalidated on-board units on 4 April

From 4 April, freighters must pay even more attention if they use an on-board unit (OBU) for toll declaration in the HU-GO distance-based electronic toll system. On the basis of the statutory authorisation, a database of invalidated on-board units is to be introduced, which will include OBUs that cannot be used for proper operation e.g. due to insufficient funds in the account. The system of penalties will not change, and if you pay a bit more attention, it is still very simple to avoid toll fines.

New customer service office in Budapest for the benefit of motorists

Opening the new office means that from now on, in a network covering the whole country, 18 customer service offices of NTPS will offer services to customers who want to purchase e-vignettes, pay road toll in the HU-GO system, or take care of issues that require them to personally visit an office.